Tag Archive for 'BNI'

Six networking tips for International Networking Week — plus a bonus one

This is International Networking Week. I know – I’m excited too!

But before you head out, help me recognize two world-class leaders for first making networking a thing, and then for making it a big thing.

On February 23, 1905, lawyer Paul J. Harris got a handful of friends together and founded Rotary, the world’s first civic club. Initially, his goal was just to grow his practice. But Harris soon realized this could be big because Rotary clubs caught on and, you might say, went viral. Now after over a century of international success, 33,000 Rotary clubs around the globe meet every week to network. And millions of people worldwide have benefited as Rotarians have delivered on Harris’s founding principle, “Service above self.”

Three-quarters of a century later, Dr. Ivan Misner also had a rather parochial idea that caught on around the world. What began simply as a plan to meet other professionals in order to grow his consulting business, rather quickly became Business Network International. Over 30 years, 7,500 worldwide chapters and millions of business referrals later, the BNI watchword is “Givers gain.”

After more than a half-century in the marketplace, more than 25 years as a Rotarian, and almost 20 years as a friend of BNI, here’s what I call the Networking Power Question: “What can I do to help you?”

There are two fundamental reasons Rotary and BNI caught on and have endured:

1. Networking is the professional version of the naturally gregarious nature of humans – we just like doing it;

2. Done right, the headwaters of networking is a commitment to what’s best for the person on the other side of the handshake. And after a century of organized practicing, we know the awesome power of putting others first.

Now, let’s get your International Networking Week off to a successful start by considering these networking thoughts (NT) that were inspired by my friend and networking goddess, Andrea Nierenberg.

NT #1.  Make eye contact

Clearly the cardinal sin of networking is not looking the person you’re talking to in the eye.  Nierenberg says you should be able to remember the color of the person’s eyes that you just met.

NT #2.  More ears – less mouth

This is an old adage, but it’s an essential NT for most of us. You’ll be more likely to impress someone by your interest in them rather than the other way around. “Tell me about your business,” and then, “Tell me more.”

NT #3.  Smile – a lot!

Ladies are usually better at this than men. But the smile must be genuine, and is best accomplished in combination with NT #1. You don’t have to grin guys. Just turn up the corners of your mouth a little.

NT #4.  Firm handshake

Men are usually better at this than the ladies, but don’t turn it into a wrestling match. And guys, when you’re shaking the hand of a lady, it’s the opposite of dancing: let the lady lead. Ladies, that means offer your hand first and give ’em a good squeeze.  No one likes a dead fish/limp elbow handshake.

NT #5. Elevator speech

This is your very short and concise response when it’s your turn to talk. And unless one of you is actually getting on an elevator, be thinking about NT #2, and follow your little pitch with a sincere inquiry about them. “Now, tell me about you.”

NT #6. Successful networking benefits all parties

Enter any networking opportunity with NT #6 on your mind instead of “What’s in it for me?” and your networking success will increase exponentially. Remember the legendary Rotary and BNI mottos, “Service above self” and “Givers gain.”

Here’s a bonus NT from Misner: “It’s not netplay, it’s network.”

Make it your personal goal to become a professional networker. And then watch success come and play in your backyard.

Write this on a rock … Face-to-face networking is the original social media.

Six steps to grow your business with referrals

Do you have enough customers? Here’s a better question: Do you have enough of the right kind of customers?

Do you agonize and strategize over the marketing plan you’ve designed to position offerings in front of your profile prospect? What’s the right message, platform, frequency, etc.? And do you then pray that the precious cash you’ve commit to marketing crosses over that pivotal line from expense to investment?

Agony and prayer; not a great strategy, right? But if this sounds familiar, you’re in good company. Marketing legend, John Wanamaker (1838-1922) once lamented, “Half of my advertising budget is wasted; I just don’t know which half.” It’s true, marketing metrics have come a long way since Mr. Wanamaker’s time, but that emerging science has been somewhat marginalized by increasing pressure from the digital marketplace. Indeed, getting customers on the proverbial dotted line is still challenging in the 21st century, especially for small businesses.

Beyond marketing, perhaps the primary reason for our customer acquisition challenge can be attributed to a human trait that’s at once primordial and unfortunate: We make things harder than they have to be. There are many examples, but arguably one of the most dramatic is also one of the simplest to fix: failure to ask for referrals.

Business referrals are now, and have always been there for the picking. And they’re as old school fundamental as they are new school relevant. So why don’t more people take advantage of this low-hanging fruit? It’s that can’t-get-out-of-my-own-way thing. Too many salespeople and organizations don’t have a referral strategy and teach referral practices.

Even though getting referrals is fall-off-a-log easy, there are specific practices to follow. Here are six I recommend to help you get started with your strategy.

  1. Spend as much time developing a referral strategy as you do a marketing strategy. When you do, two things will happen very quickly: you’ll gain new customers you weren’t getting from marketing, which will take performance pressure off of your marketing plan.
  2. Identify existing customers who like what you do. Each one is that valuable asset called a center-of-influence (COI).
  3. Explain – in person – that you need their help and how they can help you. For example: “Mr. Smith, thank you for your business over the years. We’d like to have more customers like you. I’m sure you ask your customers for referrals, and would like to ask if I may do the same with you.”
  4. Ivan Misner, founder of Business Network International (BNI) furnishes the next critical question: “Who do you know who …has your high standards?” “…uses the products we offer?” “…you would like to help do business with good companies like ours?” (Your “Who do you who …” here.)
  5. When you get a referral, thank the COI profusely before, during and after the subsequent contact, especially if you get the business. One thing I always say to my COIs is, “If a referral is a friend (or customer) before I contact them, I promise they will still be after I talk with them.”
  6. For millennia, business referrers have been paying it forward. As Ivan Misner says, “Givers gain.” The best way to have a sustainable referral strategy is to be an active referrer yourself. It’s much easier to ask someone for a referral to whom you’ve just given a referral.

If you’re still not sold on referrals, look around and you’ll see many successful businesses that grow only by referrals – essentially no marketing. There’s one primal reason why referrals can be more productive than marketing: People are hard-wired to want to help other people when they’re asked.

Get out of your own way and make a full commitment to creating and executing a referral strategy.

Write this on a rock … Referrals are low-hanging fruit just waiting for you to harvest.

The Power Question: Ask it and then deliver

One hundred twenty years ago, lawyer Paul J. Harris moved his practice to Chicago. While he enjoyed the new opportunity his adopted city afforded, Harris missed the friendly relationships he knew growing up in a small Vermont town.

One fall day in 1900, while walking around the Windy City’s North Side with Bob Frank, Harris noticed the connections his friend had made with local shopkeepers and it made him long for this kind of interaction. He wondered if, like himself, other professionals who had emigrated from rural America to the big cities, might be experiencing the same feeling of loss.

Over the next few years, Harris couldn’t stop asking himself this question: Could such human connection activity be channeled into organized settings for professionals and business people? Today we know the answer to Harris’ question is civic groups, but at the dawn of the 20th century, this innovation had yet to be invented.

Then on February 23, 1905, Paul Harris put his connection question to the test when he and three friends founded the world’s first civic club. They named it Rotary because they planned to rotate weekly meetings between each member’s office.

Now an international success story, 33,000 Rotary clubs around the globe are still based on Harris’s founding principle of “Service above Self.” Harris’ original dream was to connect people for the benefit of all parties. He probably didn’t use this term, but his 1905 connecting formula is the modern definition of networking.

Three-quarters of a century later, Ivan Misner had a dream of creating a structured networking model when he founded Business Network International. Misner’s goal was very much like Harris’s but with the specific purpose of business people meeting regularly to help each other grow their businesses.

Though not a civic organization, the motto of BNI’s 7,400 chapters worldwide, “Givers gain,” is completely compatible with Rotary’s founding pledge. If you turned either one into an offer to someone else, you get what I call the Power Question: “What can I do to help you?”

The significant international success of Rotary and BNI has revealed and reinforced two important truths: 1) networking is an essential professional discipline; and 2) putting others first is powerful.

This month Rotarians will celebrate the 111th anniversary of Paul Harris’ dream-come-true, and BNI celebrates International Networking Week. Whether you participate in a civic club, a BNI chapter, your local chamber of commerce or other group, become a more frequent, accomplished and selfless networker. Because face-to-face networking is the original social media and it’s still important.

Write this on a rock … You don’t have to join any group to ask and deliver on the Power Question.

Click here to listen to or download interviews with Ivan Misner.

The powerful practice of networking

Having moved his law practice to Chicago in 1896, Paul J. Harris missed the friendly relationships he knew growing up in a small Vermont town.

One fall day in 1900, while walking with his friend, Bob Frank, around the Windy City’s North Side, Harris noticed how Frank had made a connection with many of the shopkeepers they passed by. This kind of interaction was not only what he longed for, but he believed it would also appeal to other professionals (men in those days) who, like him, had emigrated from rural America to the big cities.

The question Harris mused to himself over the next few years was: Could such connecting activity be organized among professionals and business people? Today we know the answer to Harris’ question is civic groups. But at the dawn of the 20th century, this innovation had yet to be invented.

Then on February 23, 1905, Paul Harris put his connection question to the test when he and three friends founded the world’s first civic club. They named it Rotary because they planned to rotate weekly meetings between each member’s office. Now an international success story, 33,000 Rotary clubs are still based on Harris’ founding principle of “Service above Self.”

Harris’ original dream was to connect people for the benefit of all parties. He probably didn’t use this term, but Harris’ 1905 connecting formula is the modern definition of networking.

Three-quarters of a century later, Ivan Misner had a dream of creating a structured networking model when he founded Business Network International. Misner’s goal was very much like Harris’ but with the specific purpose of business people meeting regularly to help each other grow their business.

Though not a civic organization, the motto of BNI’s 6,000 chapters worldwide is, “Givers gain.”  In a sentence it sounds like, “Let me help you first.”

The significant international success of Rotary and BNI has revealed two important things: 1) networking is an essential professional skill and practice; and 2) putting others first is powerful.

This week, February 6-12, is International Networking Week. This month Rotarians will celebrate the 106th anniversary of Paul Harris’ dream-come-true. Whether you participate in a civic club, a BNI chapter, your local chamber of commerce or other gathering, become a more frequent, accomplished and selfless networker.

Face-to-face is the original social media and it’s still important.

Today on The Small Business Advocate Show, I talked with Ivan Misner about successful networking. Take a few minutes to listen and leave your thoughts and best practices on how networking has helped you in your business.

Celebrating International Networking Week with Ivan Misner
The educational component of successful networking with Ivan Misner
Two more networking core competencies with Ivan Misner

Are you afflicted with “networking disconnect?”

Recently I heard a story about a speaker whose topic was how to become better at networking. Not better at finding, scheduling or attending networking events. But better at having the right kind of networking values. 

So to make his point, this speaker asked how many in the audience came there hoping to make a sale as a result of attending this networking event.  Many in attendance raised their hands, and those were just the honest ones.  

Next, the speaker asked for a show of hands of how many came to the event wanting to buy something.  Wouldn’t you know it?  No one raised their hand. 

The person who told me this story is my friend and long-time Brain Trust member, Dr. Ivan Misner.  Ivan is the world’s leading expert on networking and the founder of Business Network International (BNI).   He heard this speaker ask these questions and then proceeded to identify this phenomenon – lots of networking salespeople, not so many networking buyers – as “the networking disconnect.”

Are guilty of practicing the networking disconnect?  Or do you have the right networking values that Ivan has tough by audience, which is based on the Law of Reciprocity, simply: Givers gain. 

Recently, on my radio program, The Small Business Advocate Show, Ivan joined me to talk about how to inoculate yourself against the networking disconnect syndrome. I hope you’ll take a few minutes to listen to our conversation and, as always, be sure to leave your own thoughts and/or experiences.

Are you guilty of the networking disconnect? with Ivan Misner

Networking is a key to success

Here are the results of last week’s Small Business Advocate poll, followed by my comments:

The Question: How many networking events (any gathering of business leaders) do you attend?

30% - None

30% - Average about one a month

26% - Usually two or more a month

13% - More than five a month

In 1998, I began telling small business owners that one of the three most important activities we were going to have to get better at in the 21st century is networking (the other two are leveraging technology and building strategic alliances). This week, in our poll question, we asked you about your networking activity and got some very good news.

Almost two-thirds of you are participating in at least one networking event a month. And almost four of ten are attending more than two a month.  Unfortunately, almost one-third of you are not attending any networking events.

Networking, whether one-on-one at lunch, or participating in a gathering, like a club meeting or chamber mixer, is as important as ever.  If you’re one of those who are doing no networking, allow me to tell you what I’ve learned in the past 30 years: Whenever I’ve ventured outside the four walls of my business, even when I didn’t want to go, something good ALWAYS happened.

Get out of your four walls and find out what other people are thinking and doing.  And remember, networking is not all about you. Practice the law of reciprocity. Or, as my friend, Dr. Ivan Misner, founder of BNI and the world’s leading networking expert says, “Givers gain.” If you want to get more out of networking, give more first.

One last thing: Social networking online is fine, but it’s not a substitute for the original social media: face-to-face.

Thanks for being part of my community. I’ll see you on the radio, and on the Internet.

To participate in the current poll question, visit www.smallbusinessadvocate.com and vote.




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